Graduate Student Services Vision Statement
The Office of Graduate Student Services is committed to cultivating an exceptional student experience.
Our guiding values are Intention, Authenticity, and Kindness.
Our Intention is to foster growth, learning, and development through dedicated professional training of the Graduate Student Services team. Our commitment to lifelong inquiry and innovation drives us to continuously refine our practices. We employ strategies founded on comprehensive assessment and research, and we value the strength of collaboration in shaping contemporary student services.
Authenticity means transparent and open communication that extends across all stakeholders – students, faculty, staff, administration, and campus support services. We advocate supporting an environment of shared experiences and mutual respect, where everyone feels connected and an integral part of the Hanover community.
Our Kindness reflects our deep understanding and empathy for students. We pride ourselves on walking in their shoes, treating students with respect, and always maintaining professional conduct. Altruism underscores our actions, emphasizing each student’s individuality and unique journey.
Together, these values guide us to achieve our vision, providing an enriching and fulfilling experience for every graduate student at Hanover College.
Graduate Academic Catalog
The Hanover College Graduate Academic Catalog is a resource which provides additional details for the graduate program requirements, policies, academic progression, and financial aid.
Student Health Insurance
As students in graduate programs are required to have health insurance, you must either enroll in the school-sponsored program or show proof of other comparable coverage and waive out of the school-sponsored program.
To learn more about the Student Health Insurance Plan, your school’s insurance requirements and how to waive or enroll, visit gallagherstudent.com/hanover.
Hanover College Bookstore
Hanover College has partnered with Slingshot, a course materials auto-fulfillment program. Simply enroll in classes and all your required course materials will be delivered to you before the first day of class. All new students are opted into Slingshot automatically when they start a graduate program at Hanover College with a preference for rental books set as the default, as it is the most affordable. Any student can opt in or opt out at any time, or return any unneeded books during the first week of the term for a full refund. You can access your account here.
Information Technology Services
As the primary contact, Canvas will provide 24/7 support through a Personal Support Center (PSC) team. The PSC is the first line of technology support to cover issues such as password recovery & login assistance, Canvas & academic technology navigation, and how-to assistance. Students can also obtain assistance using the Canvas “Live Chat” functions.
The Information Technology (IT) Department at Hanover College provides training and support to students on all types of technology, including email, MyHanover, and the college website. The Information Technology Department provides all computer-related services on campus, supporting computers, wired and wireless networking, phones, email, printing, labs, and classroom technology. All new students are oriented to these systems and processes prior to beginning courses. As part of Office 365, every student member receives free office licenses for the full Office suite. Students may search for answers using the self-service help page, leave a message for the Help Desk any time by calling (812) 866-6899, or submit a Trouble Ticket any time at help@hanover.edu.
Accessibility Services/Gladish Center for Teaching and Learning
The Gladish Teaching and Learning Center, located in the Duggan Library, offers academic tutoring, mentoring, and coaching free to all students at Hanover College in their pursuit of academic excellence. The Gladish Center’s goal is to assist students in professional writing abilities and to prepare for entry-level documentation skills, by providing resources to support transitions into clinical practice. Peer tutors selected from the Kinesiology and Integrated Physiology program will use Smartboard technology and video teleconferencing to assist students. Accessibility Services is also housed in the Gladish Center and accommodations can be granted by completing the Accessibility Intake Form.
- The Accessibility Services (AS) office is located in the Gladish Center for Teaching and Learning, on the first floor of Duggan Library. The AS office is dedicated to working with all students with a documented disability. By collaborating with faculty and staff, reasonable accommodations can be approved for the academic and/or living environment. Begin the process of requesting housing, temporary medical/injury, or academic accommodations by following these steps:
- Complete and submit the Accessibility Services Student Registration Form.
- Submit appropriate documentation (submit documents through the online registration form, by emailing Accessibility Services or by bringing them to the AS office.
- Meet with the Accessibility Services Coordinator to discuss past learning experiences
- After the accommodation request has been approved, students may access the Hanover portal, Accommodate.
- Students may request an appointment with staff, pick-up class notes, test booking and upload documentation.
Levett Career Center
The Levett Career Center is a group of student-support offices housed in Hendricks Hall and devoted to career discernment, pursuit, and attainment for all students. The staff at this one-stop destination offer career counseling and guidance, resume help, job search assistance, preparation for applications and interviews, and networking opportunities and support from the College’s alumni.
Graduate Writing Consultant
Hanover College graduate program students have two options for writing support: The Gladish Teaching and Learning Center and access to a Graduate Writing Consultant. Graduate Program Gladish Learning Center tutors will be available to assist graduate program students with essential writing skills and format. Peer tutors selected from the Kinesiology and Integrated Physiology program will use Smartboard technology and video teleconferencing to help graduate program students with writing needs.
In addition, graduate program students will have a dedicated Graduate Writing Consultant to assist with writing needs. The Graduate Writing Consultant will provide synchronous, online support for graduate program students year-round in the form of virtual consultations or live chat sessions. The graduate consultant will provide a schedule of hours of availability and monitor his/her Hanover email for requested appointments. Students should contact the Graduate Writing Consultant 24-hours in advance of anticipated needs.
Duggan Library
The Duggan Library provides full-text access to electronic journals that offer off-campus access in the topics of Occupational Therapy, Biological Sciences, Health Facilities, Health Professions and Public Health, Medicine, Physical Education & Recreation, Nursing, Preclinical Sciences, and Psychology. An online LibGuide page provides students easy access to journal articles and resources related to evidence-based practice databases, electronic textbooks, and the American Medical Association’s Reference Guide. The Duggan Library’s home page can be found at: https://library.hanover.edu.
Office of the Registrar
On behalf of the Office of the Registrar, Graduate Student Services connects students with their academic lives at Hanover College by facilitating the registration for classes, maintaining their academic record, facilitating name and information updates, and providing enrollment verification letters. The Office of the Registrar also assists with certifying military and veterans connected benefits for eligible students.
All students have access to MyHanover, a portal for students to access and update student information. Students can review their billing and account summary, official grades, request transcripts, and apply for graduation. Students may also access MyHanover to review their progress toward graduation, to track the completion of degree requirements, and to retrieve unofficial transcripts.
To contact the Office of the Registrar: Visit here or call (812) 866-7051.
